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There's a web term you might not have heard before, although you would likely know it when you see it. It's called graceful degradation, and it works like this: when you visit a website in a modern, standards-compliant web browser, you see all the bells and whistles, all the features, and all the elegant web…
To create something new requires making a series of decisions. When you're creating, all you are doing is deciding what to leave in or leave out. And it takes discipline to leave the right stuff out. That's why I love photography. There is no purer constraint than a photo frame. Recently I met someone on…
We were intrigued recently by a Medium post from Tomaž Štolfa of Layer which explored the evolution of what he called "conversational interfaces" from DOS to the desktop trash can to instant messaging to more recent arrivals like SMS and Slack. His conclusion? Nearly every product or service online today "has or will soon have…
I sat down with Dave Donars, Chief of Research at Cardwell Beach, who asked me some fundamental questions about analytics recently, a topic that we both are passionate about and have devoted considerable time to researching and understanding. Measuring statistics around traffic, usage, and interaction are key for so many businesses, but there are other…
Designing a website for a client or rethinking the way a company or an organization displays information online can become commonplace tasks for marketers. But new ideas on usability, from passwords that are easier to remember but harder to crack to websites that track user frustration levels, are poised to change the way designers and…
Nearly every site on the web is powered by a content management system (CMS), a platform that allows easy editing and control over nearly every function of the site. But choosing a content management system isn't always as easy as using one. Matt Hansen interviewed me this week about questions to ask when choosing a…
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