We’ve spent a lot of time here talking about the ways Volkswagen can begin to recover from a catastrophic emissions cheating scandal—first in an analysis of VW executives’ public messaging and then a deep dive into the problems ahead for the company. Our advice has boiled down to: be transparent. After all, it was likely […]
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Marketing Case Studies
I joined Dave Donars, Chief Research Officer at Cardwell Beach, to discuss whether the legendary Volkswagen brand can recover from its self-inflicted injuries after a major emissions cheating scandal. The short answer: it doesn’t look good, but there may be some light ahead in the proverbial tunnel. Take a listen to hear the second part […]
I joined Dave Donars, Chief Research Officer at Cardwell Beach, to discuss whether the legendary Volkswagen brand can recover from its self-inflicted injuries after a major emissions cheating scandal. The short answer: it doesn’t look good, but there may be some light ahead in the proverbial tunnel. Take a listen to learn more. Podcast Transcription […]
iPads are useless (but they were important)
Perhaps you remember the iPad launch of 2010? Though the idea of the tablet computer wasn’t new, Apple stamped its approval on the device by releasing their own version and instantly set the Internet abuzz. First came the jokes, then came the skepticism. Eventually, though, a third reaction appeared: cautious optimism. Perhaps this super-sized iPhone […]
Talking With—Not At—Your Website
We were intrigued recently by a Medium post from Tomaž Štolfa of Layer which explored the evolution of what he called “conversational interfaces” from DOS to the desktop trash can to instant messaging to more recent arrivals like SMS and Slack. His conclusion? Nearly every product or service online today “has or will soon have […]
I sat down with Shannon Eis, Vice President of Corporate Communications at Yelp, to talk about the ways the online ratings engine is making the user its top priority when making decisions, and how that commitment extends all the way to fighting local legislation on behalf of their user base. Take a listen for more […]
Insight of the Week: Marketing Is Both Internal and External
For many marketing professionals, it’s easy to focus on one target audience above all: the customer. After all, it’s customers that buy products and services, drive sales and revenue growth, and form the target audience for most marketing, right? New research from a team of American business schools indicates that a marketing professional may actually […]
Marketing a Problem-Solving Technology: A Conversation with Randy Drawas, Chief Marketing Officer at Samanage
Randy Drawas is the Chief Marketing Officer at Samanage, a cloud-based Software-as-a-Service company that helps firms manage their internal processes, with a special focus on IT. Drawas sat down with us to talk about the way cloud computing is changing our work lives, why technology has to directly solve customers’ problems, and the three questions […]
Fluid Versus Rigid: Organizing Your Marketing Team
Download our customizable org chart template here. So far on the Cardwell Beach blog, we’ve covered key questions to ask when putting together a new marketing team and ways to visualize and structure that team. Today, we’ll look at another aspect of a high-performing team: the roles and responsibilities of each team member that […]