After a distinguished career as a sales leader, Bob Heiss now trains executives across industries on business development fundamentals with Sandler Training. This week he sits down with us to talk about the intractable debate between sales and marketing teams within organizations and how that traditional divide is slowly fading with advances in data-driven and […]
When cellphone customers go over their allotted monthly minutes, send too many text messages, or eat up too much data, it’s not uncommon for their carrier to contact them, encouraging them to switch up to a higher level service plan—and a more expensive one. But new research from the Wharton School and Columbia Business School […]
When selling a product or a service, companies often focus on finding an existing niche or demographic that is underserved and tailoring their offering to meet that need. Pick the right niche and a business is likely to succeed. But pick the wrong niche—too small, too specific, or too difficult to reach—and success suddenly becomes […]
Standard, tried-and-true practices are often our friends. They help us streamline our schedules, smooth out our workflows and produce work within budget and under deadline. But they can also, sometimes, cause us to miss out on new, possibly helpful breakthroughs. One such standard practice is a refrain familiar to anyone who has taken a business […]
I was on my way to lunch, sitting on New York City’s midtown 6 train. An oddly-dressed woman with a funny hat and a large backpack motioned for me to take my headphones off. Oh great, another one from the loony bin– pretend you don’t see her. She gave me a face that said, “you’re […]
