It’s that time of year again. In addition to the crush of holiday ads, there’s another annual tradition that greets us as we watch our TV marathons, browse our favorite sites, and engage in some last-minute shopping. It’s the end of the year charity drive. While December 31 might mark the end of the fiscal […]
Marketers have known for some time that consumers often associate certain brands with an emotional cue. A much-loved brand from childhood can evoke nostalgia, sympathy, or even longing, for example. But what they haven’t known is what happens to consumers’ perception of a brand when they are feeling a certain way (happy, sad, optimistic, or […]
Kim Ann King serves as the VP of Marketing for EiQ Networks, where she oversees the company’s global marketing efforts. King was previously the Chief Marketing Officer of SiteSpect. An award-winning marketer, King is also the author of The Complete Guide to B2B Marketing. She tweets @kimannking. She spoke with us about best practices for […]
As we discussed last week in our podcast, our email accounts are likely to follow us around for the rest of our lives. We need an email address to sign up for online services, to access digital accounts, and, increasingly, to receive crucial mail that no longer arrives in paper form. All of this makes […]
As we discussed on our podcast last week, Snapchat has an advantage over other social media networks, and it’s inherent to the product: “snaps”, as the ephemeral messages are known, disappear. Sure, technically you can capture an image of your smartphone screen to preserve a snap for posterity, but with the average Snapchat user receiving […]
For many marketing professionals, it’s easy to focus on one target audience above all: the customer. After all, it’s customers that buy products and services, drive sales and revenue growth, and form the target audience for most marketing, right? New research from a team of American business schools indicates that a marketing professional may actually […]
After a distinguished career as a sales leader, Bob Heiss now trains executives across industries on business development fundamentals with Sandler Training. This week he sits down with us to talk about the intractable debate between sales and marketing teams within organizations and how that traditional divide is slowly fading with advances in data-driven and […]
In this episode, I continued my conversation with Dave Donars, chief of research at Cardwell Beach, sharing observations I made on a recent trip to Asia and how they changed my thinking about marketing, branding, and the power of money. We also finish up our discussion of Facebook as a social utility and dive into […]
Moet Hennessy is known for a lot of things: being one of the world’s premiere wine and spirits retailers, cultivating an exclusive international image, and being the favorite brand of jet setters worldwide among them. But now the company is entering into an industry you probably don’t associate with fine champagne: office space. As part […]
When cellphone customers go over their allotted monthly minutes, send too many text messages, or eat up too much data, it’s not uncommon for their carrier to contact them, encouraging them to switch up to a higher level service plan—and a more expensive one. But new research from the Wharton School and Columbia Business School […]
During last week’s Small Business Saturday events, we noticed that many consultants are still missing the mark on digital by downplaying its role. Digital opportunities are no longer exclusively Big Business opportunities– they’re accessible and beneficial to businesses across the board. Click to see why.
Randy Drawas is the Chief Marketing Officer at Samanage, a cloud-based Software-as-a-Service company that helps firms manage their internal processes, with a special focus on IT. Drawas sat down with us to talk about the way cloud computing is changing our work lives, why technology has to directly solve customers’ problems, and the three questions […]
It’s only a matter of time until Amazon comes for your business. At least that’s the impression the online retail giant is leaving as it announces a series of new ventures that simultaneously stretch the company beyond its original big box origins while also supporting its underlying mission to reach every shopper, everywhere, as quickly […]
When selling a product or a service, companies often focus on finding an existing niche or demographic that is underserved and tailoring their offering to meet that need. Pick the right niche and a business is likely to succeed. But pick the wrong niche—too small, too specific, or too difficult to reach—and success suddenly becomes […]
Macy’s launched its first Thanksgiving day parade 89 years ago featuring employees strutting down 34th Street amid floats and zoo animals on loan from Central Park—the precursor to today’s event, with its two dozen marching bands and more than 20 helium-filled floats. In many ways, it’s a branding spectacular, as companies fill the skies with […]
As many of us hustle home for a mid-week Thanksgiving holiday, it’s a good time to revisit the growing trend of the distributed workplace, a model which many firms-including Cardwell Beach-have turned to for maximum employee flexibility. But with a workforce scattered across time zones and office spaces, technology and new office policies are increasingly […]
This week I’m back from a trip through Asia to talk with Dave Donars, chief of research at Cardwell Beach, about some big topics: international news, how travel changes our perspective on business models, and whether Facebook, as mighty as it is, has a brand at all. Take a listen to this first part of […]
This is the third in a three-part series on the way our relationship to retail is changing. We’ve discussed a move towards more automation in the shopping experience and the rise of the subscription box, and today we’re tackling the concept of pop-up shops as a game changer in the retail storefront category. It’s an […]
As humans, we love to think about what’s next. While our ancestors may have predicted that we would be zooming to work in flying cars and ordering our robot maids to clean the dishes, today we can see glimpses of our own future all around us. This week, we take a look at four articles […]
This is the second in a three-part exploration of the future of the retail industry, examining how retailers can stay relevant and competitive as consumers increasingly move towards digital solutions for their shopping needs. This week, we look at the growing trend of subscription boxes, which have figured out a sweet spot between efficiency and […]
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