Tag: Internal Alignment

Conquering Chaos Through Communication and Discipline

Conquering Chaos Through Communication and Discipline

The dawn of a new year always brings with it unforeseen challenges, opportunities, and questions. But with uncertainty also comes another feeling: anxiety triggered by chaos. And that’s even more true when the new year also coincides with a US presidential election....
Volkswagen's Slow Recovery: An Update

Volkswagen's Slow Recovery: An Update

We’ve spent a lot of time here talking about the ways Volkswagen can begin to recover from a catastrophic emissions cheating scandal—first in an analysis of VW executives’ public messaging and then a deep dive into the problems ahead for the company. Our...
Talking With—Not At—Your Website

Talking With—Not At—Your Website

We were intrigued recently by a Medium post from Tomaž Štolfa of Layer which explored the evolution of what he called “conversational interfaces” from DOS to the desktop trash can to instant messaging to more recent arrivals like SMS and Slack. His...
Your Innovation Problems Start With Your Haircut

Your Innovation Problems Start With Your Haircut

I should clarify something before we get started: I’m not talking about your actual haircut, which I’m sure is stylish. Instead, I’m talking about the experience of getting your hair cut—especially your interactions with the person who is doing the...
Companies Are The New Bloggers

Companies Are The New Bloggers

Here at Cardwell Beach, we love user experience design. There’s a lot you can learn simply from reading the insights that UX designers gather, whether or not you’re designing a website or a mobile interface. (For example, good UX design emphasizes the...
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