Tag: Buyer Personas

Is Adversity the Business Model of the Future?

Is Adversity the Business Model of the Future?

Traditionally, American culture has aspired towards the finer things in life, leisure time and luxury goods among them. But increasingly, basking in luxury is no longer top priority for a growing class of consumers. These happiness hunters are looking away from...
Your Innovation Problems Start With Your Haircut

Your Innovation Problems Start With Your Haircut

I should clarify something before we get started: I’m not talking about your actual haircut, which I’m sure is stylish. Instead, I’m talking about the experience of getting your hair cut—especially your interactions with the person who is doing the...
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