Tag: Buyer Personas

Archetypes 101: Brands Rooted in Our Dreams

Archetypes 101: Brands Rooted in Our Dreams

I don’t claim to be an expert in psychology, but it’s certainly one of my passions both in and outside of work. There are dozens of ways archetypes are useful, including personality tests like Myers-Briggs,  but I find the most interesting relate specifically to the role archetypes often play in brands (and buyer personas are a form of […]
The Worst Sin in Sales (and Marketing)

The Worst Sin in Sales (and Marketing)

“The worst sin in sales is not to lose a deal, but to lose a deal slowly.” – John Barrows. There is a lot of wisdom in these words, both from a sales and marketing perspective. It is obvious in sales that time is literally money, and more time spent chasing bad deals means less time for […]
Aligning Your CRM to the Buyer’s Process

Aligning Your CRM to the Buyer’s Process

Most CRM systems are structured from the seller’s perspective. They include milestones like “first meeting” or “proposal delivered.” While those are useful metrics for management to forecast pipeline revenue, they’re not particularly useful metrics for your sales reps, or more importantly for your customers. Here’s an example of where critical information slips through the cracks: […]

The Ideal Way to Set Up a CRM

There are multiple stakeholders who need to get value from your CRM system. First, management needs visibility into the sales pipeline. Next, sales teams need to know how close their buyer is to making a purchase, and what they can do to get prospects to the finish line. Third, marketing needs a way to understand […]