Tag: Buyer Personas

Did I Purchase a CRM or a Sales Methodology?

Did I Purchase a CRM or a Sales Methodology?

People talk about “getting on a new CRM” to solve the problem of disorganized or dysfunctional sales efforts. There is a common lack of awareness that when you’re buying a Customer Relationship Management tool, you’re usually not buying a sales process or methodology along with it. I would argue that’s the primary reason CRM implementations […]